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Frequently Asked Questions

Common user questions and answered below;

The most asked questions are answered here. If you have more questions or concerns don’t hesitate to contact us. We will try to answer your questions within 24 hrs. You can contact us here: http://seniormatchpro.com/contact/

Problems and questions will be answered within 24hrs.
Report it. It would be wrong to try to tell every dater exactly what they can and cannot do especially as each service will have its own level of formality or informality. Every Seniormatch pro member has to have means of reporting unacceptable behaviour. Do not hesitate to report anyone you feel is offensive or threatening. Contact us if you suspect someone of being a scammer or a possible physical threat. You could well be helping others as well as dealing with your own fears.
This is serious. Work on the “better safe than sorry” principle and report it right away to Seniormatch pro via contact form.
Each Seniormatch pro member is offered a range of different subscription options/packages to meet the individual needs of their members. Sometimes selecting the subscription option/package with a longer term (for example more than 6 months) can prove to be more cost effective for the member/user concerned. The most important thing is to choose the subscription option/package that is right
Automatic renewal is a common practice in many industries (also seen in magazine subscriptions or gym memberships) and it is legal. Automatically renewing subscriptions can offer any member/user the convenience of ensuring that they don’t experience any disruptions to the services they have signed up to. It is important to read the terms and conditions carefully when you sign up and that you follow the process specified for the cancellation of services and future payments.
Go to your account. Choose my membership and click on cancel my membership. Your membership will be ended and you will be removed from database.
No, when you cancel the membership everything is deleted from the system.
If you cancel before the end of period you are not eligable for refunds. In case of a dispute, that does not involve cancelation, we will review each case and see what it reasonable.

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